FAQs

We accept Debit, Visa, Mastercard, American Express and cheque payments. For any inquiries, simply call us at (514)-386-9565.

Of course! After securing your deposit, Locaflex finds a flexible payment option to suit your needs and financial situation.

To best tailor to your needs, we offer various car sizes in all segments: compact, sedans, SUV and more! Our most popular car models are Nissan Rogue, Ford Escape, Nissan Altima, Nissan Pathfinder and vans. Rest assured, we have lots more!

We prohibit smoking in all of our cars. Smoking in our cars will result in a 250$ addition to your final invoice.

All of our cars are pet-friendly, for a fee of 5$ per day.

At Locaflex, we want to make sure your journey is flawless. This is why we offer a pick-up and drop-off to all our guests.

Regular wear and tear, maintenance and pre-rental cleaning is always covered by Locaflex. In emergency situations, you must call us at (514)-386-9565. For any abusive and reckless misuse of our vehicles, you are responsible 100%.

In accordance to our rental agreement, our refund policy is: 100% if cancelled 30 days in advance. For any emergency-related refunds, please contact us at (514)-386-9565 and we will be pleased to arrange a solution.

You can reserve over the phone, by contacting us online or in person. We want to make the process as simple as possible, and we therefore recommend submitting a reservation request on our contact page or simply by calling us.

Locaflex provides medium and long-term rentals. We recommend a minimal duration of 21 days (three weeks) to ensure a cost-effective rental for you.